FAQs


FREQUENTLY ASKED QUESTIONS:

 

Q. Why are your prices low?
A. We source our supplies directly from our manufacturers, at this moment, eliminating expenses incurred by maintaining a brick and mortar 'physical' store.

Q. How do I pay?

A. We accept only credit card, debit card, and PayPal ONLY.

Q. Are your payment methods safe and secured?
A. Couplelifegoals.com is certified by Mcafee and SSL compliant; the highest level of security certification. This signifies authenticity and protection of personal data, payment info from breaches and theft.

For more Info, check our Privacy Policy

Q. Do I have to pay USD?
A. Yes. We only accept USD. However, if you don't have USD, your payment in any other currency will automatically convert to USD. Paypal or your bank will do the conversion you (based on official rates).

Q. How long till my order arrives?
A. Using our reliable International shipping courier, orders take within 5-14 days to arrive after shipment.

Q. Why does delivery take so long?
A. We ship most items from warehouses in far Asia.

Q. Do I have to pay import/customs duties? 

A. Generally, No. However, if you did get charged, please contact us for reimbursement!

Q. How do I track the status of my order?
A. After processing and shipping out your order, which takes within 3 to 5 days, we will send you a tracking number which you can use to track your shipment here: Track Order

Q. What if my order doesn't arrive?
A. We guarantee delivery 100%. All of our packages are insured. If yours does not arrive within four (4) weeks, you will get your money back :)


For other questions, please contact us.

 

Thanks for your patronage :)